It has cost a great investment and more than seven years developing a concept for the new technological reality in companies.
Sphere son Technical, selected among the best in each specialty with an inventory of skills (the skills) individual.
sphere is a Hub AI (Artificial Intelligence). An Intelligent Hub that selects the best skills and technicians for each project.
Sphere es Method. ITIL-based (Information Technologies Infraestructura Library), the IT Tools that provide the high level of quality in each project.
sphere is a Attitude. A different way of working. Customer Focused, we transfer knowledge and provide a control panel (IT Tools).
The new reality of companies is VUCA: Volatiliy, Uncertainty, Complexity and Ambiguity.
In this environment, IT managers must face new projects, where classic IT providers are usually unprepared.
In the past, each technological change involved a learning curve for the supplier, with its costs and its amortization time. Sphere is born from the need to be more agile and master various technologies very quickly, and with lower costs.
Sphere integrates various vendors, who adhere to a very specific way of working, llamada “The Method”
We have developed a method that consists of:
Technology Information Center – Tactical Operatoins Command
Networking, software, virtualization, security, cloud tested and approved, with a unique configuration system.
We give training, tools and personal growth to the Agents who will then have to help solve the rest of the clients. Includes from em Mindmap, Scorecard, or the north line
Both in the relationship between members of Sphere and in dealing with Customer, where they are transferred to 100% customer insights (no reservations), quality controls and computer security are carried out.